Shipping policy
At OOTD, we make sure your everyday fashion fix reaches you safely and on time. We work with trusted delivery partners across India to provide a smooth shopping experience.
Processing Time
- Orders are usually processed within 1–3 business days after confirmation.
- During launches, sales, or festive seasons, processing may take slightly longer.
Shipping Time
- Standard delivery usually takes:
- 3–7 business days for metro cities
- 5–10 business days for other locations across India
Delivery timelines may vary depending on your location and courier availability.
Shipping Charges
- Shipping charges are calculated at checkout.
- We may offer free shipping on selected orders, promotions, or minimum purchase values.
Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS to track your package in real time.
Incorrect Address
Please ensure your shipping details are correct before placing the order. OOTD will not be responsible for delays or failed deliveries due to incorrect address or contact details.
Delayed Deliveries
While we try our best to deliver on time, delays caused by courier partners, weather conditions, strikes, or unforeseen circumstances may occur.
Damaged or Missing Items
If you receive a damaged package or a product is missing, please contact us within 48 hours of delivery with clear photos/videos for assistance.
Contact Us
For shipping-related queries, feel free to contact us at:
Email: shopootdindia@gmail.com
Instagram: @_ootdindia.co
Thank you for shopping with OOTD — your daily fashion fix